Notes for charity leaders

Choosing a website designer is a big decision for a charity. Your website is often the first place people go to understand what you do, find support, decide whether to donate or get involved. Choosing a designer isn't just about liking their portfolio. You need to understand how they work, what's included, what you'll own at the end and what the project will cost over time. Here are the questions worth asking before you choose: 1. Do they understand charities? Ask whether

Planning a new charity website doesn't need to be complicated. But spending some time getting the foundations right before anyone starts designing or building can make the whole project easier — and help you end up with a website that actually works for your charity. 1. Start with your audience Before thinking about colours, fonts or pages, think about who will actually use your website. Your audiences might include people looking for support, funders, donors, volunteers, ref

A website doesn't necessarily need replacing just because it looks a little dated. But if your website is making it harder for people to understand, trust or engage with your charity, it may be time for a rethink. ​ Here are some signs to look out for: People can't quickly understand what you do. Your homepage should make it clear who you help, what you offer and how someone can take the next step. Your content no longer reflects your charity. Perhaps your services have chang

There isn't one standard price for a charity website. The cost depends on who builds it, how much work is involved and what your website needs to do. DIY can be the lowest-cost option. Platforms such as Wix, Squarespace and WordPress allow you to build a website yourself, but you'll need to invest your own time in planning, content, design and building it. A freelancer may charge anywhere from hundreds to several thousand pounds, depending on their experience and the complexi

A good charity website should do more than explain what you do. It should help people quickly understand your organisation, find the support or information they need, and take the next step. ​ At a minimum, your charity website should include: A clear homepage that immediately explains who you are, who you help and what you do, with obvious routes into the rest of your site. An About page that tells your story, introduces your team and explains your purpose in a way that buil